Complete IT management for SMEs: support, fleet, network and consulting.
Breakdowns, failing networks, workstations to replace: managing IT in an SME is a full-time job. Devillard takes care of it for you, with rigour and responsiveness.
Your IT team without the HR constraints
Recruiting and training an in-house IT manager is expensive. With Devillard, you benefit from a complete team, technicians, network engineers and security experts, for the price of an outsourced service.
Our support is available by phone, by email and remotely via secure remote-access tools. For interventions that cannot be handled remotely, our technicians come on site anywhere in French-speaking Switzerland.
Our IT services
IT fleet management
A well-managed IT fleet is no minor detail: ageing workstations, outdated software or expired licences represent real security risks and measurable productivity losses.
Our service covers the entire life cycle of your equipment: a complete inventory, then regular monitoring to plan replacements rather than suffer breakdowns.
- Complete, documented inventory of all your equipment
- Real-time remote monitoring — proactive anomaly detection
- Centralised management of software licences and renewals
- Scheduling of system and application updates
- Advice on fleet renewal and cost optimisation
- Secure decommissioning of end-of-life equipment
User support
A blocked user means immediate lost time for the business: a broken printer, a remote-access error, a crashing application.
Our helpdesk handles every request efficiently and clearly: we solve the problem and make sure the user understands what happened. Every incident is logged and analysed so that recurring issues are fixed at the root.
- Support by phone, email and remote access
- On-site interventions in French-speaking Switzerland when needed
- Tracking and traceability of every incident
- A teaching approach that makes your teams more self-sufficient
Preventive maintenance: act before the breakdown
Act before the breakdown rather than after: an unexpected failure can bring a team to a standstill for hours, or even cause data loss.
We set up maintenance plans tailored to each client’s size, with regular checks, updates scheduled outside working hours and documented restore tests.
- Regular system health checks
- Updates scheduled outside office hours
- Backup integrity checks
- Documented restore tests
Network infrastructure: the backbone of your business
Your network is the nervous system of your business. Poor configuration or obsolete equipment can paralyse your operations, or open the door to intrusions.
We design, deploy and manage infrastructures suited to SMEs: wired and wireless networks, VPNs for secure remote working, access segmentation and continuous monitoring.
- Audit of your existing network infrastructure
- Installation of switches, routers, firewalls and Wi-Fi access points
- Secure VPNs for remote working
- Network segmentation for data
- 24/7 network monitoring
Strategic consulting and support
Technology moves fast: end of support, cloud, AI. Our role is to help you make the right decisions at the right time.
We analyse your needs, evaluate the options, anticipate regulatory and budget changes, and propose a clear, realistic roadmap, without jargon.
- Analysis of your needs and existing setup
- Technology watch applied to your sector
- Prioritised, costed roadmap
- Long-term support