Any doubts or questions? Our FAQ is available 24/7 and covers the essentials you need to know.
General information, IT, document management, printing, professional displays: how we work and our four business areas are documented here.
General
What IT services do you offer?
Managed IT services, infrastructure deployment and administration, audit and consulting, with a strong focus on data security. We are also ISO 27001 certified
What is ISO 27001 certification?
ISO 27001 is an international standard confirming that a company has put measures in place to protect the information and data it handles. It certifies that the organisation follows strict rules to prevent information security risks, protect sensitive data and continuously improve its practices. The certification is awarded by an independent body following an audit.
What is document management and what does it actually do?
A document management system (DMS) digitises the administration of your documents: it cuts costs, simplifies tracking, reduces paper expenses and makes collaboration easier. In practice, all your documents are gathered in a single, organised and secure space, with each employee accessing information according to their permissions.
Can documents be signed electronically in the DMS?
Yes, electronic signatures integrate with the DMS. By using a qualified electronic signature (QES), recognised under the Swiss Federal Act on Electronic Signatures (ZertES), organisations guarantee the authenticity, integrity and legal validity of their documents. Once signed, documents are archived directly in the DMS
What does the Devillard awareness pack include?
It starts from the principle that people are the main risk factor but can become a powerful firewall. It combines employee training with phishing simulations.
What types of displays do you offer?
Interactive displays, video conferencing solutions and digital signage.
What is your response time?
Our Premium service offers 2h/4h on-site response throughout French-speaking Switzerland. Our average response time is 59 minutes.
IT
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Electronic document management
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Printing
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Professional displays
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